Cancellation Policy

Due to the extremely high demand for services in our office we have a very strict 72 business hour cancellation policy. Saturday and Sunday are not valid days as they are outside of business hours.

We kindly request that you let your yes, mean yes, and avoid booking any appointments that you do not fully intend to keep. We reserve the right to refuse service to anyone who repeatedly cancels their appointments.

Failure to give the proper notice of cancellation will result in the full fee for the service(s) you were scheduled for. For example, if you were scheduled for a CEDSA Screening and an Ionic Foot Bath you will be charged for both services ($265.00 total.)

When We Travel

Have equipment, will travel!!! Due to the great amount of non-refundable expenses incurred to travel to you, no cancellations are allowed.

if you are late for your appointment

If you are late for your scheduled appointment time, the full fee will be due even if the duration of your scheduled services must be reduced.

FORMS OF PAYMENT

We accept cash, checks, and all major credit cards including HSA and FSA cards. In addition, if you provide a good or service that we can use, we can negotiate a barter.

Payment is due at the time services or goods are rendered unless specific arrangements have been made otherwise.

We appreciate how costly taking care of our health is and since we are unable to accept insurance we are willing to work with you on the payment of your bill if you are serious about your health and need reasonable assistance in this regard.

 

returns

We do not accept returns on any homeopathic supplements. All requests for the return or exchange of any other unopened or unused product or good will be considered on a case by case basis.

Privacy Policy

Data Sharing : SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes."

If you consent to receive SMS from Mahalo Planet, you agree to receive message communication SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit to see our privacy policy and terms and conditions."

SMS Terms & Conditions

 

  1. SMS Consent Communication:

The information (303-731-6272) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

  1. Types of SMS Communications:

If you have consented to receive text messages from [Mahlo Planet LLC], you may receive messages related to the following (provide specific examples):

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Daniel] at [11031 Sheridan Blvd] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

  1. Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [appointments/billing, etc.].

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

  1. Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

  1. Opt-In Method:

You may opt in to receive SMS messages from [Mahalo Planet] in the following ways (This is an example. Please include the method used.)

  • Verbally, during a conversation

  1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

  1.  Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.mahaloplanet.com

  • Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  •  

  1. Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Policies — Mahalo Planet

  • Message frequency may vary